Have your say

Thank you for taking part in our consultation. Please try and answer as many of the questions as you can. Please do not mark the survey with your personal name as all opinions are anonymous.


Who is completing the survey?
Please state the name of your school or college and your year group.

Name of School or College:

Year:

Your use of the site before today

1. Were you aware of the site before today?

Yes Answer ALL QUESTIONS

No DO NOT ANSWER Q2 to Q5, go to Q6


2. How did you find out the site?

Word of mouth

GMPTE Year 6 Pupil and Parent Guide

GOTO Advert on public transport

GOTO Link on GMPTE's main website

GOTO Link from School/College website

GMPTE Getting Further Guide

Other (please state)


3. How often did you use it?
Daily
 Weekly
 Monthly
 Infrequently
 Once


4. Why did you use the site?

To plan a journey to access school/college

To plan a journey to access training/employment

To plan a journey to access leisure activities

To make a complaint

To get fares information

To get information to help with school/college projects


5. Having used the site, did it:

Increase your use of public transport? Yes No

Make a positive impact on your image of public transport? Yes No

Encourage you to use public transport instead of planning to use a car? Yes No
Your opinion of the website today
First impressions
6. Look at the options below and select one phrase or word from each row that you think most applies
a easy to use or too complex
b interesting or boring
c informative or too simple
d fun and friendly or dull and serious


7. Which age group would find the site most useful?

Please select the age group that you think most applies.

10-13
 14-19
 19-25
Usability
8. How easy is it for you to find information to plan a particular journey using public transport?

Please select on a scale of 1 to 5, where 1 is 'very difficult' and 5 is 'very easy'.

very difficult 1
 2
 3
 4
 5
 very easy


9. How easy is it for you to find fares information for a particular journey using public transport?

Please select on a scale of 1 to 5, where 1 is 'very difficult' and 5 is 'very easy'.

very difficult 1
 2
 3
 4
 5
 very easy
Being informative
10. Which parts of the site do you find most informative?

Please select any that you find informative.

Links

What's new?

 Travel Guide

Swotting Up

 Green Issues

Gus on the bus

 Have your say

Urban Orienteering


11. Which parts of the site do you find least useful?

Please select any that you find least useful.

Links

What's new?

 Travel Guide

Swotting Up

 Green Issues

Gus on the bus

 Have your say

Urban Orienteering


12. Please explain why you thought that these parts of the site are least useful:

Appearance and language
13. Here are some words that might be used to describe the design of the site. Look at the options below and select one phrase or word from each row that you think most applies.
a colourful or drab
b loud or quiet
c cheerful and fun or dull and serious
d extreme or moderate

Use the box below to tell us which alternative words you think apply:


14. What do you think of the language and wording used on the site?

Please select the words or phrases that you think most apply.

chatty
 longwinded
 appropriate
 informal
 complex

Use the box below to tell us which alternative words you think apply:
Overall

15. How well do you think we have understood the needs of young people, bearing in mind the questions they might want answered about public transport?


16. Finally is there anything else you would like to say or suggest about the site?